Last Updated: May 2026
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website noonelite.com (the “Site”) and the services and products provided by Noon Elite Ltd (“we”, “us”, “our”).
By accessing our Site, hiring us for agency services, or downloading our software products, you agree to comply with these Terms. If you do not agree, you must not use our services.
2. Information About Us
Trading Name: Noon Elite
Legal Entity: Noon Elite Ltd (Registered in England & Wales)
Company Registration Number: 17223153
Registered Office: 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE
ICO Registration Number: 00014127862
Contact Email: [email protected]
PART A: AGENCY SERVICES
3. Scope of Services
We provide digital and technical consulting services including, but not limited to, Salesforce development, system architecture audits, technical debt remediation, micro-retainers, and custom web/application development. Specific deliverables, hours, or retainer terms will be outlined in a separate proposal or contract (“Project Agreement”) provided to you before work commences.
4. Client Obligations
To ensure the success of the project, you agree to:
– Provide necessary access to website CMS, hosting, or analytics accounts in a timely manner.
– Supply all text, images, and media content unless otherwise agreed.
– Review and provide feedback on drafts within 5 business days. Delays in feedback may result in project delays.
5. Payments & Invoicing
– Deposits: A non-refundable deposit (typically 50%) is required before project work begins.
– Balance: The remaining balance is due upon project completion or prior to the website/app going live.
– Late Payments: We reserve the right to suspend services or take down websites if invoices remain unpaid for more than 30 days.
6. Intellectual Property (Agency Work)
Upon full payment of all invoices, we assign to you the copyright for the specific website design or custom code created for your project. We retain the right to reuse generic code libraries, frameworks, and tools for other clients. We reserve the right to display your project in our portfolio.
PART B: SOFTWARE PRODUCTS (WordPress Plugins, Chrome Extensions, & Tools)
7. Software License
When you download or purchase our software products (including, but not limited to, “AuditAce” or “Snapsheet”), we grant you a revocable, non-exclusive, non-transferable, limited license to use the software strictly in accordance with its intended purpose and accompanying licensing terms (e.g., GPL v2 or later where applicable).
8. Pro Versions, Subscriptions, & Third-Party Merchants
Some features require a paid premium license key (“Pro Version”).
– Payments & Licensing: Our digital products and subscriptions may be sold via authorized third-party Merchants of Record, such as Freemius or Payhip. All billing, payment processing, and subscription management are securely handled by these providers. We do not store your financial details. In purchasing through these platforms, you also agree to their respective checkout Terms of Service.
– Refund Policy: Refunds are granted strictly in accordance with the specific return policy established on the product’s checkout page at the time of purchase.
Product Lifespan, Updates & “Lifetime” Deals: Where a product is sold with “lifetime updates” (e.g., Snapsheet Pro), “lifetime” refers exclusively to the active developmental lifespan of the software product itself, not the lifetime of the purchaser. We reserve the right to discontinue development, maintenance, or support of any software product at our sole discretion (a “Sunset”).
Furthermore, our products (such as Chrome Extensions or WordPress Plugins) often rely on third-party platforms and APIs (including but not limited to Google Chrome, WordPress, and Salesforce). If these third parties make changes that render our software broken or unviable, we are under no obligation to rewrite the software, and no refunds will be issued for “lifetime” or one-off purchases outside the standard refund window.
9. Restrictions
You agree not to:
– Resell, sublicense, or redistribute our proprietary Pro software keys without our written permission.
– Use the software for any illegal, unauthorized, spam, or malicious purpose.
PART C: HARDWARE & KIOSK SERVICES
10. Hardware & Physical Security
When provided with physical hardware (including iPad kiosks and stands) as part of the Noon Elite Kiosk service, the client assumes full responsibility for the physical security of the hardware while on their premises. Noon Elite Ltd is not liable for any theft, vandalism, or accidental damage caused by visitors, staff, or any third parties at the client’s site.
11. Client Network Obligations
The client must provide and maintain a stable, secure internet connection for the Kiosk to function correctly. Noon Elite Ltd is not responsible for any downtime, missed visitor logs, or service interruptions resulting from client-side network failures or connectivity issues.
12. Service Level & Uptime
The visitor management system is provided on an “as-is” basis without absolute guarantees of uninterrupted uptime. While we strive for high availability, Noon Elite Ltd is not liable for temporary outages caused by our sub-processors (e.g., Vercel, Supabase) or other unforeseen technical disruptions.
PART D: GENERAL TERMS
13. Limitation of Liability
To the fullest extent permitted by law:
– Agency Services: We are not liable for any loss of revenue, traffic, or search rankings resulting from search engine algorithm updates or third-party platform changes.
– Software Products: Our software is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied. We do not warrant that the software will be error-free, completely secure, or uninterrupted.
– Hardware & Kiosk Services: We are not liable for any claims related to the Noon Elite Kiosk, including but not limited to missed visitor logs, hardware downtime, or security breaches at the physical site.
– Data & Integrations: We are not liable for any loss of data, missed leads, or failures in third-party API integrations (e.g., Salesforce, HubSpot). It is your responsibility to ensure your third-party accounts are properly configured and to maintain backups of your data.
– Total Liability: Under no circumstances shall our total liability for any claim arising out of these Terms exceed the amount you paid to us for the specific service or product subscription in the 12 months preceding the claim.
14. Termination
We reserve the right to terminate your access to our Site, services, or software licenses immediately, without prior notice, if you breach these Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our services constitutes acceptance of the revised Terms.