Terms and Conditions

Last Updated: March 1, 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the website noonelite.com (the “Site”) and the services and products provided by Ben Noon trading as Noon Elite (“we”, “us”, “our”).

By accessing our Site, hiring us for agency services, or downloading our software products, you agree to comply with these Terms. If you do not agree, you must not use our services.

2. Information About Us

  • Trading Name: Noon Elite
  • Legal Status: Sole Trader (Ben Noon)
  • Location: United Kingdom
  • Contact Email: [email protected]

PART A: AGENCY SERVICES (SEO, Web & App Development)

3. Scope of Services We provide digital services including, but not limited to, Search Engine Optimisation (SEO), custom website design, and application development. Specific deliverables will be outlined in a separate proposal or contract (“Project Agreement”) provided to you before work commences.

4. Client Obligations To ensure the success of the project, you agree to:

  • Provide necessary access to website CMS, hosting, or analytics accounts in a timely manner.
  • Supply all text, images, and media content unless otherwise agreed.
  • Review and provide feedback on drafts within [e.g., 5 business days]. Delays in feedback may result in project delays.

5. Payments & Invoicing

  • Deposits: A non-refundable deposit (typically 50%) is required before project work begins.
  • Balance: The remaining balance is due upon project completion or prior to the website/app going live.
  • Late Payments: We reserve the right to suspend services or take down websites if invoices remain unpaid for more than 30 days.

6. Intellectual Property (Agency Work) Upon full payment of all invoices, we assign to you the copyright for the specific website design or custom code created for your project. We retain the right to reuse generic code libraries, frameworks, and tools for other clients. We reserve the right to display your project in our portfolio.

PART B: SOFTWARE PRODUCTS (WordPress Plugins, Chrome Extensions & Tools)

7. Software License When you download or purchase our software products (including, but not limited to, “AuditAce” or “SnapSheet”), we grant you a revocable, non-exclusive, non-transferable, limited license to use the software strictly in accordance with its intended purpose and accompanying licensing terms (e.g., GPL v2 or later where applicable).

8. Pro Version, Subscriptions & Third Party Merchants

  • Some features may require a paid license key (“Pro Version”).
  • Payments & Licensing: Our digital products and subscriptions may be sold via authorized third-party Merchants of Record, such as Freemius or Payhip. All billing, payment processing, and subscription management are securely handled by these providers. We do not store your financial details. In purchasing through these platforms, you also agree to their respective checkout Terms of Service.
  • Refund Policy: Refunds are granted strictly in accordance with the specific return policy established on the product’s checkout page at the time of purchase.

9. Restrictions

You agree not to:

  • Resell, sublicense, or redistribute our proprietary Pro software keys without our written permission.
  • Use the software for any illegal, unauthorized, spam or malicious purpose.

PART C: GENERAL TERMS

10. Limitation of Liability To the fullest extent permitted by law:

  • Agency Services: We are not liable for any loss of revenue, traffic, or search rankings resulting from search engine algorithm updates or third-party platform changes.
  • Software Products: Our software is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied. We do not warrant that the software will be error-free, completely secure, or uninterrupted. Data & Integrations: We are not liable for any loss of data, missed leads, or failures in third-party API integrations (e.g., Salesforce, HubSpot). It is your responsibility to ensure your third-party accounts are properly configured and to maintain backups of your data.
  • Total Liability: Under no circumstances shall our total liability for any claim arising out of these Terms exceed the amount you paid to us for the specific service or product subscription in the 12 months preceding the claim.

11. Termination We reserve the right to terminate your access to our Site, services, or software licenses immediately, without prior notice, if you breach these Terms.

12. Governing Law These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of our services constitutes acceptance of the revised Terms.